Telstra Router Login

Telstra Smart Modem

Telstra router login is how you access your Smart Modem settings in Australia. The quickest way is through the My Telstra app, but you can also connect to your Telstra WiFi and visit 192.168.0.1 in your browser. From there you can change your WiFi password, view connected devices, and manage network settings.

Access Telstra Modem: http://192.168.0.1
Alternative: mymodem.modem | App: My Telstra

Default Credentials

Modem ModelIP AddressUsernamePassword
Smart Modem Gen 3192.168.0.1adminOn modem label
Smart Modem Gen 2192.168.0.1adminTelstra
Gateway Frontier192.168.0.1adminOn modem label
Technicolor192.168.0.1adminadmin

How to Login

  1. Connect to your Telstra WiFi network
  2. Open a web browser
  3. Type 192.168.0.1 or mymodem.modem
  4. Enter admin password (from modem label)
  5. Access settings

My Telstra App (Recommended)

  1. Download My Telstra app
  2. Sign in with your Telstra ID
  3. Go to Services → Internet
  4. Manage WiFi name, password, connected devices

Modem Settings

  • WiFi Settings — Network name and password
  • Guest WiFi — Separate network for visitors
  • Connected Devices — View all devices
  • Parental Controls — Via Telstra app
  • Bridge Mode — Use your own router
  • 4G Backup — Automatic failover (some models)

Troubleshooting

ProblemSolution
Can't access modemTry mymodem.modem, use My Telstra app
Forgot passwordCheck modem label or factory reset
No internetCheck modem lights, Telstra outages
Slow NBNRun speed test via app

Telstra Support

  • Phone: 13 22 00
  • App: My Telstra has 24/7 support chat
  • Website: telstra.com.au/support